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FAQ > Email >
Q: How do I configure my Netscape Mail or Outlook Express program to receive email?
  • A POP (Post Office Protocol) email address is an address that stores messages in a mailbox on the our mail server. Mail can be retrieved or sent out from this email box using a POP mail client (email reader), such as Outlook Express or Netscape Mail.

    Follow these steps to configure Outlook Express or Netscape Mail to access POP accounts.

    1. Select Accounts... from the Tools pull-down menu.

    2. You will see a listing of all the different accounts that you have Outlook Express configured to use. Click on Add... and select Mail... to add a new email account.

    3. From here out you will be guided by the Account Wizard. We won't cover each of the steps in out instructions, but the important information is below:

    For Mail Server Type select "POP3".

    For Incoming Mail enter "mail.yourdomain.com".

    For Outgoing Mail enter "smtp.yourisp.com".
    *We do not provide SMTP server service, this should be provided by your internet access ISP.

    For POP account name: user%yourdomain.com
    *Where user = the email user id for the account.

    When you are done with these steps you should be able to retrieve email from your POP account. Menus may be slightly different if you are using a different version.

    Note: the "%" character used in the POP account name is NOT a typo.


    For Eudora Light (and older versions of Eudora), follow these steps to configure POP email account.

    1. Select Accounts... from the Tools pull-down menu.

    2. Click on the Getting Started category.

    For POP Account, enter "user%yourdomain.com@mail.yourdomain.com", where user is the user id for the mailbox you have setup.

    For Return Address, enter the user's email address.

    3. Click on the Hosts category.
    Enter smtp.yourisp.com in the SMTP box.
    Click on OK.
    *We do not provide SMTP server service, this should be provided by your internet connection ISP.

    With these basic settings you should be able to retrieve email from the name mailbox by selecting Check Mail from the File pull-down menu.

    Note: the "%" character used in the POP account name is NOT a typo.



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